Giveaways & contests
Run a giveaway, a punch-card contest, or a customer vote — right from the Merchant Portal, promoted through the Member app.
What you can run
- Giveaway — members enter (usually free, or with a check-in), and you draw a winner on a date you set.
- Contest — a competitive goal: most visits this month, most points earned, first to reach a milestone. Leaderboards make it social.
- Vote — let customers pick the next flavor, name a new item, or choose a charity. Votes double as engagement and market research.
Setting one up
Merchant Portal → Giveaways → New.
- Type — giveaway, contest, or vote.
- Prize & rules — what they win, when it ends, how winners are picked.
- Who can enter — everyone, or a specific group.
- Entry — free entry, entry per check-in, or entry per visit during the period.
Announcing it
When you publish, members get it through the Member app (and SMS if you choose). Add it to your counter signage and socials — see Signage & marketing assets.
Picking winners & notifying
For giveaways you draw at random (the system handles it fairly) or pick yourself for contests. The winner is notified through the app — push first, SMS as backup. Their prize is added as a reward on their account, redeemable like any other at your register.
Ideas that work
- Monthly punch giveaway: every check-in in the month = one entry; draw at month end.
- Flavor vote: customers vote, the winner becomes next month's special — guaranteed demand.
- Birthday-week bonus entry: double entries during their birthday week (pairs nicely with your birthday automation).
Next steps