Kiosk mode
Kiosk mode turns a tablet into a self-service check-in station your customers can use themselves — useful when the counter's busy or you want check-ins to happen without staff involvement at all.
Setting it up
- Put a tablet on a stand near your entrance or counter.
- Open app.shoployalty.app in the browser and sign in.
- Tap Kiosk in the menu. The tablet now shows a big "Check in" screen — customers tap, enter their phone number or scan their card, and they're checked in. No staff screen, no customer data visible.
Good to know
- Kiosk mode is customer-facing — it only shows check-in, never member lists or points balances of other people.
- You can leave kiosk mode signed in 24/7; it wakes on touch.
- Customers who check in at the kiosk get the same points as a staff check-in.
Where kiosk mode shines
- Peak hours — the line moves because customers check themselves in while they wait.
- Shops with seating — customers check in from the table.
- Reducing counter friction — staff stay on drinks, not on screens.
Pair it with presence check-in
Customers who allow location in the Member app can appear in your staff "In the shop" list — you tap to check them in. The kiosk is the third option in the chain: phone presence → staff screen → kiosk. Whichever is fastest in the moment.
Next steps