The Merchant Portal at app.shoployalty.app is where you manage everything. Here's what each page does.
A live overview: visits this week and month, points issued and redeemed, new signups, and how your automations are performing. If a number looks off, this is the first place to check. See Understanding the dashboard.
Every customer, their points, visits and lifetime spend. Search by name, phone or email; filter by group, spend bracket or last-visit recency. Tap a member to see their full history — every visit, every point change, every reward redeemed, all in one timeline.
Your customer segments. Build any group you want with rules (visits, spend, points, sign-up age), and automations use them to pick who gets what. Groups can be dragged into any order, renamed, or deleted. See Customer Groups.
The rewards customers redeem and the rules for how points are earned. See Rewards & Points.
Your handsfree marketing. Birthday rewards, win-back offers, 7-day points reminders, referral bonuses — set them once and they run on their own. See Automations.
Run a giveaway, a punch-card-style contest, or a customer vote. Pick a winner, and the system notifies them through the Member app. See Giveaways & Contests.
Sell a membership or club — a punch card, a monthly club, a season pass. Customers buy from the Member app; you see who's active. See Memberships.
Your customers share a personal referral code. When a friend joins and visits, both get a bonus. See Referrals.
Send announcements or promotions to your customers through the Member app (push) or SMS. See Push Notifications & Messaging.
Your plan, invoices and payment method. See Billing.
Check the Dashboard once a week. It takes two minutes and tells you exactly which automations are earning their keep — and which customers are worth a personal "great to see you" next visit.