Group rules — the full reference

Every group is defined by rules. Here's the complete list and how they behave.

The rule set

Rule	Meaning
Visits in last N days	Counted from check-ins only (not signups).
Lifetime visits	All-time check-ins.
Points balance	Current available points.
Lifetime points earned	Total ever earned.
Lifetime spend	Total spend recorded (check-in mode: visits × average ticket; POS mode: real spend).
Days since signup	Account age.
Days since last visit	Recency.
Has membership	Active membership on any plan.

Combining rules

• Match ALL (AND) — member must satisfy every rule. Tighter segment.
• Match ANY (OR) — member satisfies at least one rule. Wider segment.

Example: "At-risk regulars" = visits ≥ 4 in last 60 days AND days since last visit ≥ 14. That's people who were coming often but have drifted.

Rolling windows

All date-based rules roll forward automatically — "4 visits in the last 28 days" is evaluated against today every time a member is checked or an automation runs. Groups stay current without you touching them.

Where groups appear

• Members page — filter by any group instantly.
• Member profile — badges showing every group they belong to.
• Automations — pick a group as the audience.
• Rewards — group-only rewards.
• Campaigns — send a push or SMS to a group.

Dynamic membership

Groups are rules, not lists — a member enters or leaves a group the moment their data changes. A customer who hits "4 visits in 28 days" becomes a Weekly Regular automatically; when they lapse, they drop out. No maintenance, no stale lists.